Return Policy


If for any reason clients are not satisfied with an order, the item(s) can be returned for refund within 28 days of the merchandise delivery date. 

Item(s) must not have been worn or altered in any way, and must not show any signs of use. Items must be returned with all original tags, packaging and other accessories (dustbags, hangers, garment covers etc.) received with the order.

To start the Return and Refund process and/or to receive futher information, please send an email to, wil be glad to help you. 




The refund will be processed within 14 days after the item(s) is been received back and checked by CROMOBRACELET.COM

Refund will be issued to the original paypal account in the same currency as the original purchase. Any differences in the amount refunded are due to exchange rate fluctuations and will not be reimbursed. 




Original shipping costs will be deducted from the refund depending on the country as listed below:


Italy                            5 euro

European Union       14 euro

World                       30 euro


The item must be returned, at your own expenses and within 28 days, to:



Via dei Neri 18

50122 Florence




EU BUYERS: For any issue not explicitly mentioned, the European normative for long-distance commerce prevails.